Frequently Asked Questions
Common Questions About Our Services
We've compiled answers to the most frequently asked questions about our car service. If you don't find what you're looking for, please don't hesitate to contact us directly.
General Questions
What services do you offer?
We offer a comprehensive range of automotive services including engine repair, brake service, transmission service, oil changes, electrical diagnostics, routine maintenance, and more. Our professional technicians are equipped to handle all makes and models of vehicles.
What are your business hours?
We are open Monday through Friday from 10AM to 6PM, and Saturday from 10AM to 3PM. We are closed on Sundays and major holidays.
Do I need an appointment?
While we do accept walk-ins, we recommend scheduling an appointment to ensure prompt service. You can book an appointment through our website or by calling us directly.
Service & Repairs
How often should I change my oil?
For most modern vehicles, we recommend oil changes every 5,000 to 7,500 kilometers or every 6 months, whichever comes first. However, this can vary based on your vehicle's make, model, age, and driving conditions. Your owner's manual will have the manufacturer's recommendation.
How do I know if my brakes need service?
Common signs that your brakes need attention include squeaking or grinding noises when braking, a soft or spongy brake pedal, vibration when braking, the vehicle pulling to one side when braking, or the brake warning light illuminating on your dashboard. If you notice any of these signs, we recommend bringing your vehicle in for inspection.
What's included in your routine maintenance service?
Our routine maintenance service includes oil and filter change, fluid level check and top-up, tire pressure check and adjustment, brake inspection, battery test, air filter check, and a comprehensive multi-point inspection of your vehicle's critical systems. We'll also advise you of any issues that need attention now or in the near future.
Pricing & Warranty
How do you determine your pricing?
We believe in honest, transparent pricing. Our rates are based on industry standards for labor time, plus the cost of parts. We'll always provide you with a detailed estimate before beginning any work, and we'll contact you for approval if additional repairs are needed.
Do you offer any warranties on your work?
warranties and other such details will be clearly explained to you before the work begins.
Do you offer any discounts?
We try to work at the best price for our customers so that you can get the best value for your money. Other terms can be discussed at the time of billing.
Still have questions?
Our team is here to help. Contact us directly for personalized assistance.